FAQ

1. What is FileServe.com?

FileServe is a 1st class online storage and file hosting service.

2. Who is on FileServe.com?

Whoever is interested in quality and error-free service. They can come from all walks of life: Professionals, doctors, mechanics, insurance dealer, I-bankers, lawyers etc.

3. Why should I use FileServe and not someone else?

FileServe was created to ease your every-day-life. You have tried sending an email in which the attachment was too large: What could you do? Nothing! FileServe is here to solve that issue. How about when you need to store something away while you are formatting your harddrive? FileServe can help you through that process by saving a backup of your most important files on our server. What do you do if you do not want to carry a small USB stick or CD with you on the subway or bus? You upload it to FileServe! FileServe is here to help you. We guarantee that it is a smooth and quick process to sign up and start uploading your files. The beauty of FileServe is that not only can you upload backups and files to share with your friends; you can also make money by sharing the files! Get started today!

4. How long does FileServe store my files?

As a Premium Account holder we will store your files forever. They will never be deleted even when they haven't been accessed for a long period of time. If you are a free registered member, we will keep the files on our server for up to 60 days after the last download.

5. Where can I become a Premium Account holder?

You can buy a premium account here

6. Can I do a search on your website to see what others have uploaded?

No. We respect and protect the privacy of our users. We have limited it to that the only person who can see their files is the one who uploaded it. That person can decide who they want to have accessing the link. A file can only be downloaded if the download link details are correct and/or if the other party knows the password.

7. I just paid with Paypal but did not receive my username/password.

Login to the email you have signed up for Paypal with. If it isn't there, please check the "Junk" folder.

If it isn't there either, please follow this link to retrieve your account:
http://fileserve.com/retrieve_premium.php

If you haven't retrieved your account following above URL, your last solution is to email us in the following format
(any other way, the email may get ignored):

Subject:

Paid subscription with Paypal

Body of Email:

Transaction ID: XXXXXXXXX

Email: XXXXXX@XXXXXX

You may receive a response within 24 hours of emailing, so please be patient for a reply.
The email should be the one that you have signed up for Paypal with. If you try to add more to this email, it may/could get ignored or there will be a delay in the response. Please send this email to:

8. Am I allowed to make multiple users/accounts on FileServe?

We allow multiple accounts per user. However, if you make multiple accounts to cheat with referral earnings, all of your accounts will be terminated permanently and all funds in these accounts will not be released.

9. May I resell Premium accounts?

Check out our Reseller Program for more information.
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